Stories

Stay connected, stay healthy, stay productive

  • 3GHR  
  • 1 April 2020

Over the last two weeks we’ve hosted several webinars on the topic of staying connected, healthy and productive during these really challenging times.  Whilst we’re in lockdown one of the things we’re all missing most is our usual contact with our clients and the outside world, so it’s been great to be able to engage with people (existing clients and old friends, as well as new contacts) and start conversations around our experiences.

What we’ve learned is that to some degree or another, we’re all feeling challenged by the isolation, the lack of face-to-face contact and the day-to-day changes to our routines and businesses. So if you’re feeling, alone, worried or overwhelmed – we can honestly say that you’re not alone!

What we’ve also learned is that, as lockdown continues, many people are beginning to see opportunities and positives in amongst the challenges – what we’re hearing most is:

  • I’m sharing more with my team than I ever have done before
  • We’re looking at really different and innovative ways of doing things – not just for now, but for the long-term too
  • People are really going out of their way to do a great job and help each other
  • We’re looking at new products and services that we would never have considered before
  • We’re thinking about the future of our business and what we can do differently to support others when we emerge from lockdown

Another key topic that we are hearing is the importance of the role of managers and leaders right now.  More than ever it is vital that leaders make the right impression! At 3GHR we often talk to leaders about the ‘shadow that they cast’ or ‘the light that they shine’.  Now more than ever, organisations and people need leaders and managers who shine – who are able to distil complex messages, stay calm, steady the ship and be authentic.  Panic now, and the whole company panics with you!  Daniel Goleman, the father of emotional intelligence, describes a ‘trickle-down’ effect of feelings and behaviours from leaders to those around them.  So we’ve identified a few actions all leaders can take to dial up the light just now:

  • Make regular ‘face-to-face’ contact with your teams – we’re all opening up our homes to our colleagues as we chat over virtual platforms such as Zoom and Skype, so it’s a great opportunity to have much more ‘real’ conversations with one another. Just make sure you have your camera on so that you can maximise the personal contact.
  • A daily check-in is vital – at the start of the day or over a coffee, make sure that you’re checking in as a team every day. This helps identify priorities for the day but also gives everyone a chance to discuss how they are feeling, share ideas and offer support where it’s needed.
  • Empathy and understanding rule – we’re all trying to deal with a ‘new normal’ and we all need a bit of room to manoeuvre, whether that’s to support children at home, to make sure we can get the shopping done or just to take some time to gather ourselves now and then.  Its all good, and it all contributes to a workforce that is more able to add value to your business in whatever way is needed.
  • Major on trust – just because you can’t see them, doesn’t mean they’re not there and not working. Home-working offers us all a greater level of flexibility and the vast majority of people will find that they are more productive.  Trust someone until the evidence dictates that you shouldn’t.
  • Bring clarity – can’t see the whole journey? Just clarify the next step or two, keep people focused on what is important right now and celebrate the small wins to help maintain motivation.
  • Invest in skills and knowledge – now is a great opportunity to invest in your people if you can. There are many ways to do this virtually and, providing it isn’t generating revenue for the business, furloughed employees can take part.  We will all come out of this situation and equipping employees with the skills and knowledge to come out thriving would add huge value to any business.

We’ll be running more webinars over the coming weeks, so if you’d like to join our conversation just drop us a line hello@3GHR.com.

By the way – we’re also very experienced at running engaging virtual learning – we’ve been doing it for over 12 years! Our expert facilitators love to inspire and support others. Click here to see our catalogue or give us a call to chat about how we could support you.