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RTO_Assert Yourself_03.20

Assert Yourself

Walk Out Skills

  • Respond in an assertive way
  • Avoid resorting to aggressive and passive behaviour
  • Use body language more effectively to support assertive communication
  • Increased self-confidence and self-esteem


  • What assertiveness is and is not
  • Assertive, aggressive and submissive behaviour
  • Positive beliefs, rights and responsibilities
  • Transactional Analysis
  • Tools and techniques for being assertive
  • Communicating assertively
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