Managing Change
Walk Out Skills
- Feel more comfortable dealing with ambiguity & uncertainty
- Recognise the process of change & the emotional response it can provoke in yourself & others
- Respond positively to change
- Communicate about change in the right way at the right time
Content
- Why change is necessary & what makes it effective
- Stages of & responses to change – change curve
- Resilience to change
- Personal strategies for managing change