Rehearsing Crucial Conversations

Crucial conversations happen in every organisation, every day

Clients often come to 3gHR when facing a critical change in the organisation – such as a merger, takeover, rebrand or reorganisation, but the reality is that in many organisations, managers  have challenging conversations with their direct reports on a daily basis.

Unlike other training companies whose approach can be quite passive, all our 3gHR facilitators work in partnership with professional actors who make our learning truly impactful. Even a single intervention can improve the quality of conversations at every level in the organisation. We have worked for many years with the well known Forum Theatre specialists CentreStage to provide actors for this programme.

Watch the video to see how the learning comes to life:


Here are 4 key take outs from this module:


More productive dialogue

Participants learn the dialogue skills demonstrated by top performers – skills that help managers reach agreement on important matters.

Keep emotions in check

Crucial Conversations Training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong.

Change behaviour

These skills turn in to behaviours that improve decision making, commitment to action, productivity, and relationships.

Build a better culture

Consistent behaviours lead to organisations, teams, and individuals developing a much more adaptive and effective culture, based on trust and respect.


To download the PDF Factsheet complete with learning outcomes please click HERE